“I don’t have time for all that computer stuff, I focus on people.” Technology can feel like the enemy when it sucks our time or when our systems are so complicated we are distracted from our higher work. But in 2020, people insist on using technology to find you, interact with you and even praise you.
Clarity. Strategy. Motion. The three phases of any initiative involve clarity, strategy and motion. Skip a phase and there will be gaps and missing elements that will threaten your success.